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Los Angeles Medical Transportation & Healthcare Logistics

Reliable Transportation. Critical Medical Logistics.

Orbit Relay provides dependable non-emergency medical transportation and medical courier services throughout Los Angeles and surrounding communities—helping patients, healthcare providers, laboratories, and organizations move people and time-sensitive medical materials safely and efficiently.

  • Ambulatory & Wheelchair Transportation
  • Specimen & Supply Courier Routes
  • STAT & Time-Sensitive Delivery
  • Contracts & Recurring Routes
A driver assisting an older passenger stepping out of a wheelchair-accessible van outside a medical building
CPR/First Aid certified driversPASS certified wheelchair assistanceDrug-screened, background-checked driversCommercially insured, inspected vehiclesScheduled and STAT courier routesLive coordination with a real person

Our services

Two service lines, one accountable provider

Orbit Relay transports patients and delivers time-sensitive medical materials across Los Angeles and surrounding Southern California.

Service line one

Non-Emergency Medical Transportation

Reliable, professional transportation to and from care — with safety, dignity and dependable scheduling built into every trip.

  • Ambulatory transportation
  • Wheelchair-accessible transportation
  • Medical appointments
  • Hospital and facility discharges
  • Dialysis appointments
  • Recurring treatments
  • Rehabilitation and therapy appointments
  • Senior transportation
  • Facility-to-facility transportation

Service line two

Medical Courier & Healthcare Logistics

Scheduled routes and STAT deliveries moving specimens, supplies, equipment and documents between clinics, laboratories, hospitals and facilities.

  • Medical specimens and laboratory deliveries
  • Lab pickups and drop-offs
  • Medical supplies and equipment
  • Healthcare documents and records
  • Clinic-to-lab deliveries
  • Scheduled and recurring routes
  • STAT and time-sensitive deliveries

Non-Emergency Medical Transportation

Transportation built around each passenger

Ambulatory and wheelchair-accessible service for appointments, dialysis, therapy, discharges and facility transfers.

Ambulatory transportation

Comfortable, punctual transportation for passengers who walk independently or with limited assistance.

Wheelchair-accessible

Ramp-equipped vehicles and PASS certified drivers trained in securement and assistance.

Recurring treatment

Dialysis, infusion and therapy schedules managed as standing programs, not one-off calls.

Discharges and transfers

Hospital, rehabilitation and skilled-nursing discharges plus facility-to-facility moves.

Medical Courier & Healthcare Logistics

Time-sensitive medical materials, delivered on schedule

A medical courier loading an insulated specimen cooler into a cargo van outside a laboratory

Specimens and lab routes

Clinic-to-lab loops sized to your collection sites and processing cut-off times.

STAT deliveries

Priority dispatch when the delivery window matters clinically.

Supplies and equipment

Restocking runs and equipment transfers between facilities.

Healthcare documents

Records and paperwork moved with chain-of-custody discipline.

Explore medical courier services

Who we serve

Patients, families and the organizations that care for them

Patients and families

Door-to-door transportation to appointments, treatment and discharge, arranged with a real coordinator.

Hospitals and health networks

Discharge transportation, transfers and interdepartmental courier runs.

Laboratories

Scheduled specimen pickup routes and STAT deliveries.

Clinics and medical offices

Patient transportation plus document, supply and specimen movement.

Facilities and home health

Skilled nursing, assisted living, rehabilitation and home health organizations.

Government agencies

Contracted transportation and logistics with documented scope.

  • Hospitals
  • Medical clinics
  • Laboratories
  • Dialysis centers
  • Skilled nursing facilities
  • Assisted living communities
  • Rehabilitation facilities
  • Home health organizations
  • Healthcare networks
  • Government agencies
  • Medical offices and healthcare providers
See who we serve

Contracting and partnerships

Partner With Orbit Relay

Orbit Relay is actively seeking direct contracts, vendor relationships, recurring routes, healthcare transportation partnerships, medical courier contracts and subcontracting opportunities.

  • NEMT partnerships for patient populations and member benefits
  • Medical courier contracts with defined service levels
  • Recurring daily and weekly routes between fixed locations
  • Facility transportation accounts for discharges and transfers
  • Vendor and subcontracting capacity for brokers and courier networks
  • Government contracting with documented scope and reporting
Become a Partner
A transportation coordinator meeting with clinical staff at a healthcare facility entrance

Compliance and safety

Credentials we have completed

We list only what is verified and documented. Credentials are added here as they are obtained.

CPR and First Aid certified drivers

Every driver holds current CPR and First Aid certification before transporting a passenger.

PASS certified wheelchair assistance

Drivers assigned to wheelchair-accessible transportation are PASS certified in passenger assistance, safety and securement.

Background-checked drivers

Criminal background screening and driving-record review are completed before hire.

Drug screening

Pre-employment drug screening is required of every driver and courier.

Commercially insured vehicles

Vehicles carry commercial auto liability coverage and are inspected and maintained on a documented schedule.

HIPAA-conscious handling

Staff are trained to collect only the information a trip requires and to handle passenger and healthcare information with care.

Non-emergency service

Orbit Relay is not an ambulance service and does not provide emergency medical care or clinical treatment. In an emergency, call 911.

Compliance and safety details

How it works

Simple to start, documented throughout

01

Tell us what you need

A patient trip, a recurring route, or a contract conversation.

02

We confirm scope

Vehicle, driver, timing, handling requirements and pricing confirmed in writing.

03

We perform the work

Professional drivers and couriers, on the agreed schedule.

04

We stay accountable

Proactive communication on exceptions and regular performance review.

Common questions

Answers before you call

What services does Orbit Relay provide?

Two service lines: non-emergency medical transportation (NEMT) for patients, and medical courier and healthcare logistics for organizations. Orbit Relay is not an ambulance service — in an emergency, call 911.

What areas do you serve?

Los Angeles County is our core service area, with coverage across Orange County and expanding capacity in the Inland Empire and Ventura County. Longer routes are considered by arrangement.

What can a medical courier from Orbit Relay transport?

Laboratory specimens, medical supplies, medical equipment and healthcare documents on scheduled routes or STAT demand, within the categories agreed in a written service scope. We do not claim capability for regulated, hazardous or pharmaceutical materials unless the requirements have been confirmed for that contract.

Do you offer wheelchair-accessible transportation?

Yes. Ramp-equipped vehicles with proper securement are available, handled by PASS certified drivers. Tell us the mobility needs when you request transportation so the right vehicle is assigned.

How much notice do you need?

At least 24 hours for standard trips and 48 hours for recurring schedules, early-morning appointments and wheelchair-accessible capacity. Same-day and STAT requests are accepted when capacity allows.

Is Orbit Relay available for contracts and recurring routes?

Yes. We are actively seeking direct contracts, vendor relationships, recurring courier routes, facility transportation programs, subcontracting work and government contracting opportunities.

Need a ride to care?

Send the appointment details and mobility needs. We confirm the vehicle, driver and pickup window.

Request Transportation

Need a transportation or courier vendor?

Tell us your locations, volume and required windows. We respond with coverage, capacity and next steps.